Owner FAQs
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Do you charge application fees?
Yes. All fees are paid by the applicant to cover background checks.
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Do you screen tenants?
Yes. Our process covers criminal history checks, credit checks, and employment verification.
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How do you collect rent?
We utilize various methods of rent collection to maximize efficiency and ensure tenant comfort. Among these are digital payment methods and direct mail collection.
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What if my tenant doesn’t pay rent on time?
Our leases contain specific rules about rent payment and outline the process for dealing with payment delays and failures.
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What do tenants have to do before moving in?
First, tenants must pass the screening process. After that’s complete, we’ll set an appointment to sign the lease and collect the first month’s rent in addition to any applicable deposits. Once all is ready, we will deliver the signed lease, rent, and deposits collected to you.